Cryptocurrency deposits may take some time to appear in your Raiinmaker account due to the nature of blockchain transaction confirmation times. Please allow up to 15 minutes after the transaction is confirmed on-chain before contacting support.
Important: Raiinmaker currently only accepts $RAIIN token deposits. Make sure you are sending $RAIIN on one of the supported networks:
- Base Contract Address: 0x60A5AA13d4c3046Cf75e05ee1D5cE59025Be000C
- SEI Contract Address: 0x481FE356DF88169f5F38203Dd7f3C67B7559FDa5
Sending any other token, or sending $RAIIN on an unsupported network, will result in the deposit not being credited and may result in permanent loss of funds.
If your deposit has not appeared after 15 minutes, please contact [email protected] with the following information:
- Your username and email address
- The type of deposit you attempted
- Your transaction ID (hash)